Exchanges and Returns – The Pet Care Card
56,800 Meals Donated for Shelter Dogs in November!
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Exchanges and Returns

14 Day 'I Changed My Mind' Returns
We want all of our customers to be happy with the products you order from our website, so we offer a 14 Day 'I Changed My Mind' return policy.

  • Item(s) must be returned within 14 days of delivery
  • Customer will pay cost of return shipping to our mailing address below
  • Refunds will be processed back to your original method of payment
  • Item(s) must be unused and in its original condition to be eligible for a full refund
  • Upon delivery of your return, please allow 2-3 business days for your refund to be processed (if applicable)

Please send any returns/exchanges to the following address:

The Pet Care Card Returns
PO Box 2203
Canyon Country, CA 91386
United States

Damaged or Incomplete Orders

If your order contains a damaged or missing item(s), please contact us and we will arrange replacements to be sent to you at our expense.