Exchanges and Returns – The Pet Care Card
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    14 Day 'I Changed My Mind' Returns
    We want all of our customers to be happy with the products you order from our website, so we offer a 14 Day 'I Changed My Mind' return policy.

    • Item(s) must be returned within 14 days of delivery
    • Customer will pay cost of return shipping to our mailing address below
    • Refunds will be processed back to your original method of payment
    • Item(s) must be unused and in its original condition to be eligible for a full refund
    • Upon delivery of your return, please allow 2-3 business days for your refund to be processed (if applicable)

    Please send any returns/exchanges to the following address:

    The Pet Care Card Returns
    PO Box 2203
    Canyon Country, CA 91386
    United States

    Damaged or Incomplete Orders

    If your order contains a damaged or missing item(s), please contact us and we will arrange replacements to be sent to you at our expense.